Frequently Asked Questions

At Autop Car Rental, you are required to present two forms of identification. To pick up your rental vehicle, you must present the following original documents:

• Valid driver's license: A Dutch or EU driver's license (held for at least 1 year).
• Additional proof of identity: A valid passport or an identity card (ID card).
• Payment method: A debit or credit card for the security deposit.

Please note that digital copies are not accepted and that the minimum age for rental is 21.

You can return your vehicle 24 hours a day at any of our locations. Each location is equipped with a secure key deposit box where you can leave the key; our staff will be happy to show you where to find it when you check out. Would you prefer to return the car in person? If so, you’re welcome to do so during business hours, between 7:45 a.m. and 5:30 p.m.

To rent a vehicle, you must be at least 21 years old and have held a driver's license valid in the Netherlands for at least one year.

An additional driver is permitted to operate the vehicle, provided that the driver is at least 21 years old and has held a driver’s license valid in the Netherlands for at least one year. Please note that the renter remains responsible for the rented vehicle at all times.

We rent by the day (rental day). One rental day runs from 7:45 a.m. until 7:45 a.m. the following morning. 

Want to pick it up earlier?
For a small fee, you can also pick up the car the evening before (between 4:00 p.m. and 5:30 p.m.).

You will receive the vehicle with a full tank of gas and must return it with the tank completely empty. When you return the vehicle, we may ask you to provide a gas receipt as proof.

At Autop, our vehicles are divided into different classes to give you a clear idea of their size, comfort level, and features. Below is an overview of the available categories and the specifications you can expect for each class: